Competition Terms & Conditions

COUNTRY & TOWN HOUSE ONLINE COMPETITIONS: STANDARD TERMS AND CONDITIONS

Competition details form part of these terms and conditions.

Entry is open to residents of the UK except employees (and their families) of Country & Town House, its printers and agents, the suppliers of the prizes and any other companies associated with the competitions.

The entrant(s) must be aged 18 or over.

Proof of identity and age may be required.

Use of a false name or address will result in disqualification.

All entries must be made directly by the person entering the competition.

Entries made online using methods generated by a script, macro or the use of automated devices will be void.

No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.

The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.

The winner(s) is(are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary travel documents, passports and visas. Prizes are subject to availability and the prize suppliers’ terms and conditions.

The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.

In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

The winner(s) agree(s) to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Country & Town House relating to any post-winning publicity.

Unless stated otherwise all postal entries must be made on the relevant coupon or form printed in the magazine.

Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.

Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.

Confirmation of the prize will also be made in writing to the winner(s).

Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.

Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.

By entering your email address and confirming you would like your details to be passed on, you consent for us to forward any contact information provided to the third party competition host for marketing purposes. This will always be specified upon entering the competition and in accordance with GDPR you will be asked for your consent. To unsubscribe, contact the third party host.

If different from the prize provider, the third party competition host is specified beneath the competition title on its relevant page on the Country & Town House Website.

The provider of the prize is specified within the promotional material.

The Promoter is Country & Town House, Studio 2, Chelsea Gate Studios, 115 Harwood Road, London, SW6 4QL.

In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail.

Please go back to our Competitions list for the competition you are entering to read further terms and conditions.

C&TH Reader Survey Terms & Conditions

  1. One (1) prize available. The prize entitles the winner and one other person travelling together on return Business Class tickets with Malaysia Airlines from London Heathrow to Langkawi International Airport via Kuala Lumpur, inclusive of taxes and charges. 
  1. The prize is valid for travel between 01 September 2023 until 30 June 2024, with the exception of blackout dates;
  • 11 December 2023 – 28 February 2024
  • 20 March 2024 – 10 April 2024
  1. Travel permitted based on current operational schedule at the time of travel. Black-out dates for The Datai Langkawi are listed below. Travel must be completed by 30 June 2024. Booking must be made no later 31 July 2023. Seats and booking confirmation are subject to availability at the time of booking. Both passengers must travel together.
  1. The accommodation at The Datai Langkawi will be subject to availability at time of booking, the resort will confirm when request is received.
  1. The winner and their guest must be over 18 years of age.
  1. The prize does not include travel insurance, visas, meals or any other costs of a personal nature not stated (including spending money) for the winner and their companion.
  1. The prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  1. Winners must ensure that they have valid passports, visas and travel insurance at the time of travel. No responsibility will be taken if the winners are unable to travel due to insufficient documentation.
  1. Compliance with any health or other government requirements is the responsibility of the winner. It is the responsibility of the winner to enquire about local issues and conditions at destinations before travel.
  1. The prize must be taken on the dates stated within the competition terms and conditions.
  1. No purchase necessary
  1. Entry is open to aged 18 years and over and must be a UK residence.
  1. This competition is not open to employees of Malaysia Airlines or any companies, agencies, families and Country & town House, The Datai Langkawi employees directly connected with the administration of this promotion.
  1. The prize is non-transferable and cannot be exchanged for a monetary value.
  1. Only one entry per person.
  1. The closing date for entries is 30 June 2023. The organisers cannot accept responsibility for late or lost entries. Entry cannot be accepted if all details are not provided.
  1. The prize winners will be drawn at random from those entrants whose entries have reached Country & Townhouse by the closing date.
  1. The winners will be notified by email within 14 days of closing. If the prize is unclaimed by the initial winners drawn within fourteen days (14) days, no further draws will take place, as Country & Townhouse decision regarding selection of winners is final and there will be no further correspondence.
  1. By entering the Country & Townhouse competition or prize draw, the winner/s agree to their name published on the Country & Townhouse website.
  1. Any breach of these terms and conditions by an entrant will void their entry. Misrepresentative or fraudulent entries will invalidate an entry.
  1. By opting in to receive Malaysia Airlines, marketing, you give consent for your personal information: name, email address and postcode, to be given to the relevant third party for marketing purposes only.
  1. By opting in to receive The Datai Langkawi, marketing, you give consent for your personal information: name, email address and postcode, to be given to the relevant third party for marketing purposes only.
  1. Country & Townhouse reserve the right at any time to cancel, modify or supersede the competition (including altering prizes at an equivalent value) if, in Country & Townhouse sole discretion, a competition is not capable of being conducted as specified.
  1. These terms and conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.
  1. The prize draw promoter is Country & Townhouse.

Malaysia Airlines Terms & Conditions

  1. The ticket/s you have been awarded are non-transferable and non re-routeable in any way. This means that your ticket cannot be transferred into another person’s name and it cannot be exchanged or sold for cash and cannot be changed to any origin or destination. All flights are to depart and arrive from London Heathrow Airport.
  1. The validity of the ticket will be as per the prize winner’s letter, i.e. avoiding Easter, Summer, Christmas and New Year and bound by the operating schedule of the airline at the time.
  1. Entries open to UK residents aged 18 or over.
  1. The prize must be used by the winner and companion travelling together on the same flights/dates. Flight booking must be made no later than 31 July 2023 and subject to availability at the time of booking. The prize is valid for travel between 01 September 2023 – 30 June 2024, with the exception of blackout dates,
  • 11 December 2023 – 10 January 2024
  • 22 March 2024 – 07 April 2024
  1. Travel permitted based on current operational schedule at the time of travel. Travel must be completed by 30 June 2024. Booking must be made no later 31 July 2023.  Seats and booking confirmation are subject to availability at the time of booking. Both passengers must travel together.
  1. The prize booking dates may change based on the operating schedule/flight cancellations from the airline. Malaysia Airlines will contact the prizewinner and make the necessary booking changes. 
  1. If the prize is not claimed by the expiry date stated, the prize will be forfeited and no correspondence will be entered into. All travel must be completed within one month from ticket date of departure.
  1. Malaysia Airlines shall pay any applicable transportation taxes and government-imposed fees related to the prize for the airline tickets.
  1. Prize does not include travel on Oneworld carriers or designated codeshare flights where Malaysia Airlines is not the operating carrier. All travel must be completed before the expiry date and no extension of validity will be made.
  1. Stopover is not permitted in Kuala Lumpur.
  1. Except as otherwise provided, the prizewinner and their travelling companion (the “winners”) are responsible for: any and all costs, expenses and taxes not expressly described herein including, without limitation, ground transportation, accommodation, gratuities, merchandise, telephone calls, personal expenses of any nature for overnight layover, meals and beverages, service charges and entertainment. The winners will be responsible for their own travel insurance. It is the responsibility of the winners to ensure they have a valid passport each and obtain any necessary vaccination or visas for their trip.
  1. Prize tickets are not entitled to any Upgrades, access to Golden Lounges and Excess Baggage. Mileage accrual is not available for this complimentary ticket.
  1. Once tickets are issued, they are non-changeable, non-refundable, or upgradeable. Once booked, the origin and destination, flight time and date of travel cannot be changed. Stopovers are not permitted. Flights are subject to Malaysia Airlines’ terms and conditions of carriage, which can be found at www.malaysiaairlines.com/uk
  1. The prize winner is solely responsible for declaring details of any award provided under the promotion to HMRC and for paying any tax liability which may arise.

The Datai Langkawi Terms & Conditions

  1. The accommodation you have been awarded are non-transferable and cannot be exchanged for a monetary value. This means that your accommodation voucher cannot be transferred into another person’s name and it cannot be exchanged or sold for cash and cannot be changed to any other destination. The prize consists of the following – Accommodation is based on seven nights for two people on full board, including return transfers to Langkawi International Airport.
  1. The validity of the accommodation voucher will be as per the prize winner’s letter, i.e. avoiding festive and high season (15 Dec 2023-28 Feb 2024) and Easter (20 March – 10 April 2024), and bound by the resort’s final decision, dates will be confirmed at time of booking.
  1. Entries open to UK residents aged 18 or over.
  1. The prize must be used by the winner and companion. Accommodation booking must be made no later than 31 July 2023 and subject to availability at the time of booking. The prize is valid for travel between 01 September 2023 – 30 June 2024, with the exception of blackout dates, , i.e. avoiding festive and high season (15 Dec 2023-28 Feb 2024) and Easter (20 March – 10 April 2024)
  1. Travel must be completed by 30 June 2024. Booking must be made no later 31 July 2023. Booking confirmation are subject to availability at the time of booking. Both passengers must travel together.
  1. The prize booking dates may change based on the operating cancellations from the resort. The Datai Langkawi will contact the prizewinner and make the necessary booking changes. 
  1. If the prize is not claimed by the expiry date stated, the prize will be forfeited and no correspondence will be entered into. All travel must be completed within one month from ticket date of departure.
  1. The Datai Langkawi shall pay any applicable government-imposed fees and taxes related to the prize.
  1. Except as otherwise provided, the prizewinner and their travelling companion (the “winners”) are responsible for: any and all costs, expenses and taxes not expressly described herein including, without limitation, ground transportation, gratuities, merchandise, telephone calls, personal expenses of any nature, meals and beverages (unless stated in the accommodation prize voucher), service charges and entertainment. The winners will be responsible for their own travel insurance. It is the responsibility of the winners to ensure they have a valid passport each and obtain any necessary vaccination or visas for their trip.
  1. The prize winner is solely responsible for declaring details of any award provided under the promotion to HMRC and for paying any tax liability which may arise.